Terms of service
Effective: August 1, 2026
These terms are an agreement between you and YourNextRole (“we”, “us”). They cover use of our website and, if you become a client, our job search service. Your written quote forms part of these terms; if the two differ, the quote wins. Please also read our privacy notice.
1. The service
YourNextRole is a done-for-you job search service for people looking for roles in the United States. A dedicated assistant runs your search with you. Every plan includes:
- Goal-setting session and agreed search criteria, including exclusions
- A dedicated executive job search assistant
- Role research across job boards, company sites and recruiters
- ATS and resume-fit scoring against every role, with notes on where you match and where you do not
- Tailored resume and cover letter for every application
- Applications completed and submitted for you, with your approval or within your agreed criteria
- Weekly reports and suggested adjustments for your review
Plans differ only in how many applications we submit each week: Focused search (up to 40) or Accelerated search (up to 60). These are maximums. We only apply to roles that fit your agreed criteria, so some weeks may have fewer.
No guarantee of results. Employers make their own hiring decisions. We do not promise interviews, offers, a particular salary or employment, and fees are not refunded because of the outcome of a search.
We are not a recruitment agency or an employer. We do not get paid by employers to place you, and we are not your lawyer, immigration adviser or financial adviser.
2. Your brief and approvals
Before we start, we agree in writing your target roles, locations, salary floor if you have one, and the employers to avoid. You then choose how applications are approved, and you can switch at any time by telling your assistant:
- You approve every application. Nothing is submitted until you say yes.
- Your assistant approves within your criteria. You authorize us to submit applications to roles that meet your brief and pass our ATS and fit scoring. You can withdraw this authorization at any time; it stops from the moment you tell us.
Either way, we never apply to an employer you have excluded, and we never contact your current employer about your search.
3. Honest applications
Applications go out in your name, so they must be true. You agree that the information you give us is accurate and that you will tell us promptly about changes, including your work authorization. We tailor how your experience is presented, but we never change titles, dates, employers or qualifications, and we never claim skills or experience you do not have. We may decline to submit anything we believe is misleading.
You are responsible for the final answers to legal questions on applications, such as work authorization, visa sponsorship, background checks and voluntary demographic questions. Where an application asks one of these and you have not told us the answer in writing, we will ask you before submitting.
4. Accounts and access
We never ask for your personal email, LinkedIn or bank passwords. Where an employer's site needs an account, we create it with a dedicated search email address set up for you, and hand every login over to you when your search ends.
Some employers and job boards have their own terms about applications made by someone else. You authorize us to act as your agent when we submit applications for you, and you remain the applicant.
5. Fees and billing
- Your price is set in your written quote, in US dollars, before any work starts.
- Billing is weekly, in advance, and renews automatically each week until you cancel. Your quote shows the weekly amount and the day you are billed.
- Your quote explains how to pay. Sales tax is added where the law requires.
- There is no success fee, no placement fee and no charge to employers.
- If a payment fails, we will tell you and pause work until it is resolved. We do not charge late fees.
6. Cancelling
You can cancel at any time by emailing hello@yournextrole.pro or telling your assistant. We will confirm your cancellation in writing. If you cancel before your next billing date, you will not be charged again. The week you have already paid for runs to its end, and we will finish any applications you have approved unless you ask us to stop.
Refunds. Weekly fees are not refunded once that week’s work has started, except where the law requires or where we did not provide the service you paid for. If we fail to deliver a paid week, we will refund that week in full.
We may end the service with one week’s notice, or immediately if you ask us to submit something dishonest, do not pay, or treat our team abusively. If we end the service for any other reason, we refund any unused prepaid fees.
When your search ends, we hand over every search account and login, and delete your information as our privacy notice describes.
7. Your materials
Everything you give us stays yours. Once paid for, the resumes, cover letters and reports we prepare for you are yours to use however you like. Our own templates, checklists, methods and software remain ours.
8. Confidentiality
We keep your search confidential. Only the people working on it see your information, and they are bound to keep it private. We only publish a testimonial or story about you with your written permission.
9. Using our website
You may use this website to learn about our service and contact us. Please do not misuse it: no attempts to break into it or overload it, no scraping it in bulk, and no sending us anything unlawful or harmful. Our articles and examples are general information, not advice for your situation. Examples marked “illustrative” are not real client results.
10. Liability
We provide the service with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided “as is”, and we are not liable for indirect or consequential losses, such as lost earnings or opportunities, or for the decisions of employers, recruiters or job boards. Our total liability to you for any claim is limited to the fees you paid us in the 4 weeks before the claim arose. Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.
11. Problems and disputes
Tell your assistant first. If that does not fix it, email us and we will reply within two business days. You can cancel any time before your next weekly billing date. Most problems are solved that way. If not, these terms are governed by the laws of the United States and of the state where you live, and you can bring a claim in the courts where you live. Either of us may use small claims court for a claim within its limits.
12. Changes and general terms
We may update these terms. We will post changes here with a new effective date, and email clients at least 14 days before a change affects their service; you can cancel before it takes effect. If any part of these terms is unenforceable, the rest still applies. These terms and your quote are the whole agreement between us about the service.